Return, Refund & Cancellation Policy
A Legal Disclaimer
Delivery Task LLC is committed to providing reliable and timely delivery services for your physical products. Please review our policy below regarding cancellations, refunds, and rescheduling.
Cancellations
-
You may cancel your scheduled delivery without any fee if the cancellation is made at least 24 hours prior to the scheduled delivery time.
-
Cancellations made within 24 hours of the scheduled delivery will incur a $50 cancellation fee to cover preparation and operational costs.
Refunds
-
Refunds are generally rare and will only be considered in cases of proven negligence by Delivery Task LLC.
-
Examples qualifying for a refund include:
-
Failure to meet the agreed delivery window due to driver error or negligence.
-
Damage to or loss of items caused directly by Delivery Task LLC.
-
-
If a refund is granted, it may be a full refund or a partial refund depending on the extent of the issue and whether the service was still substantially fulfilled.
-
Refunds will not be issued for delays or issues outside of our control (e.g., weather, traffic, recipient availability).
Rescheduling
-
Rescheduling a delivery is allowed with a $25 rescheduling fee.
-
Rescheduling requests must be made more than 24 hours before the originally scheduled delivery time.
-
Rescheduling requests made within 24 hours of the scheduled delivery will be treated as cancellations and subject to the cancellation fee.
No Special Orders or Deposits
-
Currently, Delivery Task LLC does not accept prepaid deposits or special orders requiring advanced payment.